FAQ

1. Where does KAZU ship from?

All orders ship from the Netherlands.
This allows us to offer fast delivery within NL/EU.


2. How long does shipping take?

Netherlands: 1–2 working days
Belgium / Germany: 2–5 working days
Other EU countries: 3–7 working days
Outside EU: 5–12 working days

All orders include tracking.


3. Do you ship internationally?

Yes, we ship worldwide.
Shipping costs and times depend on your location and are shown at checkout.


4. How do I know if my order was successful?

You’ll receive an order confirmation email immediately after checkout.
Once your order ships, you’ll receive a tracking link.


5. Can I return or exchange a product?

Yes — we offer returns within 30 days of delivery if the item is unused and in original condition.
For details, please check our Refund Policy.


6. What makes KAZU gear different?

  • Clean, minimal designs
  • Subtle anime inspiration (not loud or flashy)
  • Durable materials
  • Built for real training performance
  • A philosophy centered on harmony and discipline

7. What movements are wrist wraps best for?

Wrist wraps are ideal for pushing movements, such as:

  • Bench press
  • Overhead press
  • Push-ups
  • Dips

They help stabilise your wrists and maintain proper form under load.


9. What movements are lifting straps best for?

Lifting straps are perfect for pulling movements, including:

  • Deadlifts
  • Rows
  • Pulldowns
  • Shrugs

They reduce grip fatigue so you can focus on muscle engagement.


10. Do you offer warranty?

Yes — if your product arrives damaged or defective, we will replace it free of charge.
Contact us within 48 hours with photos of the issue.


11. How do I contact support?

You can reach us at:
📧kazugear.info@gmail.com
We aim to respond within 24 hours.